REFUNDS AND RETURNS
Although we have been in business in the UK for over 30 years, this may be the first time you have dealt with us.
If, for any reason whatsoever, Uni-Vite products do not live up to your fullest expectations, simply call or email us, and we will give you an immediate, courteous and full refund, including postage. You need not even return any unused product.
Order online in the SHOP here
Or call FREEPHONE 0800 279 7740
LANDLINE 01296 630900
More buying details
Our products are only available direct from Uni-Vite on a world-wide basis. We do not sell through retail stores. Order online securely here, or we can take orders by phone, mail or e-mail.
To set up a regular order, the easiest way is to call us. A credit or debit card will be needed. You can also use your Paypal account to set up recurring payments.
Please contact us if you experience any difficulties using our online store.
Orders are normally despatched by Royal Mail (post) from our warehouse in the UK on the next working day following your order. For UK addresses, goods should arrive within 2-3 working days; for Europe 3-5 days; outside Europe 5-7 days.
Standard 2nd class post – £1.95 per order for order values under £49. Free delivery on orders over £49.
Express 1st class post – £3.95 flat rate
£4.90 per consignment. If your order includes more than 3 NutriShield Premium, then it will be split into multiple consignments, sent a day apart, chargeable at £4.90 each. This ensures we can send via Royal Mail "for personal use", and your country's Customs authorities should allow the smaller parcels in.
£7.10 per consignment. If your order includes more than 3 NutriShield Premium, then it will be split into multiple consignments, sent a day apart, chargeable at £7.10 each. This ensures we can send via Royal Mail "for personal use", and your country's Customs authorities should allow the smaller parcels in.
Prices are quoted in UK £s – your order will be priced in UK £s, and your payment will be debited in local currency. Online payments are processed with Paypal, and we therefore accept a Paypal account, or credit cards via Paypal.
For telephone orders, we accept Paypal and Visa or Mastercard credit or debit cards (sorry, no AmEx or Diners Club).
Quoted prices include 20% UK VAT. If you are not subject to UK VAT, your order will be re-calculated exclusive of VAT when you enter your shipping address.
Privacy and Security
We respect your privacy. We will not release any personally identifiable information … Read more
Fair pricing from a UK company direct to you
Uni-Vite is an established UK company with its head office in Aylesbury, Buckinghamshire.
The raw materials in our products are high quality and expensive, but we don’t sell through retail shops so that we can keep our customer prices as fair as possible.
Please do phone us during office hours with any questions, or contact us via email. You will speak to one of our experienced team of staff who work on site in Aylesbury.